Delete your DramaSip account
You can do this from the app in three taps, or use the form below. Either way it is permanent.
From inside the app
Menu → Settings → Account → Delete account. You will be asked to confirm, and the deletion happens immediately. This works for guest accounts too.
Or request it here
What gets deleted
- · Your account, email address and profile, including onboarding answers
- · Watch history, progress, likes and your list
- · Genre preferences and recommendations data
- · Episodes you unlocked with coins
- · Any unused coins (these are forfeited)
- · The link between your device and your account for push notifications
What we have to keep
- · Transaction records, for up to 7 years — tax and accounting law requires it
- · Crash reports and analytics events until they age out (90 days and 12 months)
- · Records needed to comply with a legal obligation or resolve a dispute
- · Your Apple, Google or email login itself, if another app of ours still uses it — everything belonging to DramaSip is still removed
Cancel your subscription first
Deleting your account does not cancel an active subscription — Apple and Google control that billing, not us. Cancel in Settings → Subscriptions on iOS or Play Store → Subscriptions on Android before you delete. Full detail in our subscription terms.
Deletion completes within 30 days of verification. For any other data request — access, correction, portability — see our Privacy Policy or email support@notjust.app.