How to Cancel a ReelShort Subscription

The short answer

On an iPhone, open Settings, tap your name, tap Subscriptions, tap ReelShort, then tap Cancel Subscription. On Android, open Google Play, tap your profile icon, tap Payments & subscriptions, tap Subscriptions, select ReelShort and tap Cancel subscription.

Cancel at least a day before it renews

ReelShort’s own App Store listing puts it plainly: the subscription renews automatically, and you are charged within 24 hours before the start of each subscription period. That means the money moves before the period you are paying for begins, not after it ends. Cancelling on the renewal day is often already too late.

Check your renewal date first — it is on the same subscriptions screen you are about to use — and give yourself a clear day.

The steps in full

On an iPhone or iPad

1. Open the Settings app.
2. Tap your name at the top of the screen.
3. Tap Subscriptions.
4. Tap ReelShort.
5. Tap Cancel Subscription. You may need to scroll down to find it.

If there is no Cancel button, and instead you see an expiry message in red text, the subscription is already cancelled and will simply run out on the date shown.

On Android

1. Open the Google Play app.
2. Tap your profile icon in the top right.
3. Tap Payments & subscriptions, then Subscriptions.
4. Select ReelShort.
5. Tap Cancel subscription and follow the prompts.

Google keeps your access running for the time you have already paid for, so cancelling on day one of a billing period does not cut you off on day one.

If you subscribed on ReelShort’s website

Paid by card or PayPal on their site rather than through an app store? Neither Apple nor Google has any record of it, and neither can help. Cancel from your account page on ReelShort’s site, or email their support and ask them to stop the renewal in writing.

Confirm it actually worked

Return to the subscriptions screen. A cancelled subscription shows an expiry date instead of a renewal date. If it still says renews on, it is still live — go through the steps again rather than assuming it took.

Coins are a separate thing

Worth understanding, because it catches people out. ReelShort sells two different things: a recurring subscription, and one-off coin packs used to unlock individual episodes. Its App Store listing shows subscription entries at $19.99 and one-time purchases at $4.99, $9.99, $14.99, $19.99, $24.99 and $29.99 (checked 19 August 2026).

Cancelling the subscription stops the recurring charge. It does nothing to coins, because there is nothing recurring to stop — a coin pack is bought once. If your unexpected charges are coin purchases rather than a subscription, cancelling will not fix them; turning off in-app purchases or setting a purchase password will.

Cancelled, but still being charged

This is the most common follow-up, and it almost always has the same cause: the subscription is not where you are looking for it. Work through these in order.

• You subscribed on a different platform. If you first subscribed on an iPhone and later installed ReelShort on Android, the charge still lives in Apple’s system. Cancelling in Google Play does nothing to it, and vice versa.
• You are signed in to a different account. A second Apple Account or Google account — a work one, an old one, a family member’s — holds the subscription. The charge follows the account that bought it, not the one you are using now.
• You subscribed on the web. If you paid through ReelShort’s own website with a card or PayPal, neither app store has any record of it. Cancel from your account page on their site, or contact their support directly.
• You deleted the app and assumed that cancelled it. It does not. Deleting an app removes the app; the subscription keeps billing until it is cancelled at the store.

To find a mystery charge, search your email for the app name — both stores email a receipt for every renewal, and the receipt names the account it was billed to.

Getting a refund for a charge you did not mean to make

Cancelling stops the next payment. It does not return the last one. Refunds are handled by the store, not by the app, and both treat them as discretionary rather than guaranteed:

• Apple: go to reportaproblem.apple.com, sign in, find the charge and choose Request a refund.
• Google: request it from your Google Play order history. Google states that past subscription charges generally cannot be refunded, with exceptions set out in its refund policy.

An accidental renewal you report quickly, and a charge on a subscription you genuinely never used, are the two cases most likely to succeed. Say plainly which one applies.

Related reading

For what the app costs and what you can watch without paying, see Is ReelShort free? Leaving DramaBox as well? The same guide for DramaBox is here. For how the apps compare overall, including where they beat us, read our honest comparison.